Payment and shipping

Ways of Buying Personalized and high-level customer service occupies a dominant position in the strategy of the company AIOLOS LIFTS E.E. and is an important condition for maintaining and further strengthening the relationship of trust with our customers. In the context of your immediate and more effective service, the company provides a full range of products and complete solutions for every application through the website of its online store info@aiolosparts.com in any of the following ways to facilitate you: Electronic/Online Order By submitting an electronic/online order, finding the products you are interested in and pressing the Add to Cart and Complete Order option, you will follow the steps to complete your order. You should choose the Delivery Point you want as well as the Payment Method that is convenient for you. Upon completion and registration of your order, you will immediately receive an automated, confirmation e-mail with the unique code and all the necessary details of the order you just placed. It should be noted that the quoted prices only concern purchases through the eshop. 

 Telephone Order In case the customer/user of the online store does not wish to proceed with an electronic/online order as described above but wishes to submit it by phone, he can do so by calling daily from Monday to Friday 8am-6pm and on Saturday 10am-3pm our company's Customer Service department +30 210 8169999 (local charge). By giving your information and the codes of the products you are interested in, we proceed immediately with your order. 

At the same time, the customer/user confirms to the authorized partner of our company that he has read and fully accepts the terms of use as stated on the website of the company's online store and at the same time that he is committed to the purchase of the product he has chosen and is obliged to proceed with the payment his. Online booking/Collection from Store You have the opportunity to be served by our highly trained staff and to receive the products you have chosen from our online store paying only their value. Order Cancellation/Modification Before completing your order online, you have the option to modify the quantity of products or remove one or all of the products you have placed in your cart by clicking on the Edit Cart option that appears in your cart and indicates the possibility of removing or modifying them. 

In case you have completed your order and it has not yet been sent to you, you can contact our company's Customer Service department at 210 8169999 (local charge) or contact us by e-mail at our email address info@ aiolosparts.com and our authorized partner will immediately undertake its cancellation. In the event that your order has already been invoiced and shipped to the destination of your choice, no cancellation is possible. 

 Typographical/typographical errors AIOLOS LIFTS E.E. is not bound in any case to send the products of the order, which are offered through the online store and due to a typographical or computer error are presented at a different price than the current price in the price list.